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Confused about my confirmation

Lukehp27
Visitor

I ordered an apple iPhone 14 pro max this morning got Conformation almost immediately but on my email in the subject line says (please call to discuss) but on the email it is just my conformation not saying anything at all about someone needing to speak to me or anything so I’m confused has it been confirmed or do I have to call tried to call this morning after placing but was told they can’t look cause the order had just been placed… help?

1 REPLY 1
Schockwave
EE Community Star
EE Community Star

Hello @Lukehp27 ,

Welcome to the community,

If you had just placed the order, then wait and try ringing them again, as they obviously need to speak to you, we cannot access accounts here, and would have no idea why they need to discuss this with you.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.