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Community Activity
EE website down? And service mobile service down now?
Hello anyone else having difficulty with the website? And/or phone not making calls?Thanks
EE Android PAYG mobile phone stopped receiving SMS messages
13th May 2025: My EE PAYG mobile suddenly stopped receiving SMS messages, so I phoned CS. The mobile can send texts and make/receive calls, but not receive texts. After some troubleshooting, CS said it was a known, technical issue which started on th...
Email from ba.trials.team@trials.bt.com, scam?
Just had the below email, all logo'd up with EE and BT logos but presume this is a scam? If I press reply it goes to broadband.trials@bt.com Hey there!We're the consumer trial team for EE, BT and PlusNet, we run trials with real customers just like...
Resolved! Loss of 5G coverage in NE4 9**
Similar to other recent posts, there’s a loss of 5G coverage in NE4 9** . 5G had been fine since it launched here but it disappeared about a week ago (4G only now on both EE phones in the house). Looking now, your coverage checker says 5g isn’t avai...
Unable to view bills
Hi,I have been unable to access our business account for a few weeks now. Every time I try to log in to view our current bill, I get this error message:"We're unable to retrieve your account details right nowLog out and then log in again."I contacted...
Resolved! Hi
Can u unlock Ann summers off my phone please
Data usage alert when I'm on unlimited
Hi guys,I received a data usage alert saying some services will become unavailable,but I'm on unlimited plan and signal has completely disappeared and can only use WiFi. Regards Mark
HR contact telephone number for application
Hi, can somebody please help me with a contact telephone number for HR recruitment. I have recently completed an online video interview which I received an email confirmation for. However I have now received an email saying I still need to do it. muc...
Apple Pay not an option?
I’m trying to pay my bill as I always do via Apple Pay, but the option is missing? I don’t have access to my card at present and my bill is overdue, so would like to get this resolved as soon as possible.
Roaming for over 1 month
I will be in the US for 6 weeks and it looks like my only option is to buy six 7-day passes. There must be a cheaper way to do this? All the EE help is utterly useless.
