Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Confirmation Email

Pinky12
Investigator
Investigator

‎11-12-2022 02:51 PM

Hi

placed an order a couple of hours ago for additional line but no confirmation email to confirm order placed. How long do they take to be confirmed?

0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎11-12-2022 02:53 PM

@Pinky12  Have you checked your spam folder?  If you’ve not had anything by tomorrow then you might want to call customer services to make sure the order went through ok 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Pinky12
Investigator
Investigator
In response to Chris_B

‎11-12-2022 02:53 PM

Thank you no nothing in spam or junk

0 Helpful
Katie_B
EE Community Support Team
In response to Pinky12

‎12-12-2022 08:24 AM

Hello @Pinky12. 

Since your post yesterday afternoon have you received any confirmation?

Katie.

0 Helpful