Claim free Chromebook

[Nurcs]

Hi,

Can anyone tell me how i claim my free Chromebook? I recently received my upgrade Samsung Flip 5 but no idea how i claim the free Chromebook?

Thanks for any help!

[Nicci_J8]

Hi

Where do I  find my invoice junker that is required to claim chromebook? I upgraded on phone with ee and have an order number but no invoice number

When I try to make claim on samsung website, it says the invoice number is required!! Help please

[Shellhgv1]

I mailed ee they sent me the required receipt I now have the chro.ebook on orderSent from my Galaxy

[Leanne_T]

Hi @Nicci_J8 

Have you tried entering the order number that is showing on your confirmation email? 

Leanne 🙂

[Nicci_J8]

Hey
Yes I did but it didn't accept it
It's accepted the dispatch number and I got a text from Samsung immediately saying my claim has been accepted
Seems like it was very quick for them to check it but I'll wait and see if the chromebook arrives!
Thanks Leanne



Sent from my Galaxy

[Leanne_T]

Thanks for letting me know @Nicci_J8 

Leanne 🙂

[Nicci_J8]

So I didn't get any emails from samsung about my claim, just that single text so I don't have a claim ref number to track it!

I wouldn't have upgraded my phone if it wasn't for the offer and now it seems I'm not even going to get the promotion!!

Is disgusting really and I'm furious 

Anyone else had this issue?

[Leanne_T]

Hi @Nicci_J8 

Can you track the claim here My Claim - Samsung Promotions (samsungoffers.claims) if you enter the email address you used for the claim? 

Leanne. 

[PhillTheTank]

Hi All.

I have just purchased a  Samsung Galaxy S24 5g on a 24 month contract and as part of the purchase I can claim a free Galaxy chrome book.

Offer is valid from 18/12/24 - 16/01/25.

When clicking on the link shown it says the offer is closed.

Is this misleading me in to a purchase or just that EE/Samsung have not updated the offer yet??

Many Thanks. 

[Michael_D]

Hi @PhillTheTank 

Thanks for coming to the community.

It looks like the link is for an old offer, so I'll get that flagged to the website team to get it updated.

If you head over to this page, you can make your claim.

Michael