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1281218posts
Community Activity
How to make a complaint
My 80+ mum has just had an early cancellation bill for over £600 due to a cold caller BT/EE representative informing her that her landline was out of contract. Now she has a landline that cannot accept incoming calls.help and advice needed please
Distributor to sell phones for ee
Want to find out about becoming a phone distributor for EE
Old broadband account
Hi,this request is going way back - apologies for this. I did contact the broadband customer service billing line, we spoke for about 20 minutes but to no avail. They advised I come on to the community to see if anyone can offer any advice.I held a h...
Slower speeds on passthrough with 5G HH70c?
Now this may just be me and having some intermittent results, but does the 5G HH70c switch from 5G to 4G in passthrough mode? I can get faster speeds on my iPhone 12 in 5G mode than I can connected to the HH70c in passthrough, with the test being d...
How to view/access more than 1 Broadband/landline a/c on EE
I have 3 accounts (Broadband & Landline) across 3 separate domestic properties. I have recently moved to EE as the BT contracts have renewed and BT is transferring all its domestic business to EE. On the MY BT portal, I could easily switch between th...
Reminders List?
Hi there, just moved over to EE TV from Sky so still getting to grips with the finer points of the interface. Under 'My TV' I can see which programmes I've set to record, but I can't see which programmes I've set reminders on. Is there a way to see...
Resolved! Text message from “EE” or scam
Hi I received the attached text message supposedly from Ee, just wondering if it’s a scam as I’m pretty sure my bill isn’t due to be processed yet. Thanks
Can’t link my New EE broadband to my account.
Hello,I’ve just moved my broadband onto New EE, it can’t locate the new product on my EE app (or online account). I have tried linking it, but keep getting an error message telling me there’s a problem and to ring up as ‘we need to check a few thing...
HR contact
I’m an ex employee and need to get in touch with HR - is there a number or email available?
BT remotes with voice control
There are several remotes advertised offering voice control for the EE TVpro box. I bought one but it does not work. Spent quite a lot of time with an EE adviser who seemed to find it hard to understand that it did not work. Gave up in the end. Trawi...
