16-11-2022 04:48 PM
I have placed an order for the iPhone 14 Pro 5G 256GB Deep Purple and for the past few days I have been put on awaiting confirmation and the email I received said the estimated delivery date is 16/11/2022 what should I do I tried live chat but got no response
can some one please help me out
16-11-2022 05:57 PM
Hello @its_adi ,
Welcome to the community,
This will depend how many are awaiting delivery of the phone, as orders are processed on a first come first serve, and due to China’s strict Covid rules, at present, there could be a delay, you may want to take a look here:
https://www.apple.com/newsroom/2022/11/update-on-supply-of-iphone-14-pro-and-iphone-14-pro-max/
Once EE are ready to dispatch your phone, you will receive notification from DPD the evening before delivery and another one on the day of delivery with a one hour window.