The EE Community

Add Ons

I'm trying to buy the £40 unlimited option from add ons, but it doesn't charge me anything at all. I receive a message that an error has occurred.

BT/EE hybrid connect

I have recently got the EE hybrid connect with BT and it’s flashing red on the signal bars , I’ve been told multiple different things from it’s meant to flash red & that I need a sim for it and then that the sim is already in the box , I am just very...

EE TV order still hasn't 'completed' ... No Netflix, no Now TV

Hi, I moved from BT Broadband and Sky TV, to EE Broadband and EE TV, go live date 12th April. The order won't fully 'complete' because of some issue re de-activation of BT Digital voice,  meaning I can't view my EE account details properly and have n...

TEXT messages

I recently purchased a Samsung Galaxy A15 4G Mobile, I am just starting to familiarise myself with its operation. What I need to know is: how to send text messages from my Samsung Galaxy A15 to the same Galaxy A15 ? I have attempted to do this withou...

Pay as you go not renewing

I topped up £15 credit on EE on the 31st for my pay as you go plan to renew as usual. It is now the 1st and it says I need to add credit even though its already there. I restarted my phone and texted NOW to 150 but it says I still need to add credit....

How can i get in contact with ee to pay my bill with no credit ?

I need proof of address reflected on my EE Bill/statement. Where can I find this

Why are EE so expensive now ?

Been with EE for my last 3 phones(6 years), upgraded either directly with ee or through a third party website as new customer. Their network don’t seem to be on any comparison deal sites or third party sale sites any more. Went on to ee shop to upgra...