Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Apple watch ultra

Israfil2022
Contributor
Contributor

‎18-10-2022 10:59 PM

Hi ya all! I ordered my apple watch ultra on Friday in store but unfortunately I haven’t received any confirmation email and can’t track my order using the order number. What can i do for this issue. Your help will be highly appreciated. Thank you.

0 Helpful
4 REPLIES 4
Jon_K
Former EE Employee

‎19-10-2022 08:16 AM

Welcome to the community, @Israfil2022.

 

If you're unable to track your order online, I'd recommend either getting in touch with our Customer Care team or going into the store if it's not too far to see if they can update you.

 

Jon

0 Helpful
Israfil2022
Contributor
Contributor
In response to Jon_K

‎20-10-2022 12:09 AM

I called customer service, they advice me to go to the store. As per their instructions i went to the store, they told me I should contact customer service. What a weird situation. What should i do actually?

0 Helpful
Jon_K
Former EE Employee
In response to Israfil2022

‎20-10-2022 08:34 AM

Usually of you ordered in store and it's getting delivered to the store, you'd go there, @Israfil2022.

 

Were the store not able to give you an update?

 

Do you have an order number?

 

Jon

0 Helpful
Israfil2022
Contributor
Contributor
In response to Jon_K

‎20-10-2022 10:15 AM - last edited on ‎20-10-2022 11:07 AM by EE Community Moderator

Yes the store is unable to provide me a answer. Store person said call the customer service they might help you.

yes i do have a order number: xxxxxxxxxx.

my order gonna dispatch within 14 days the store told me.

[Mod edit: Please do not post order numbers on the public board. Thanks!]

0 Helpful