20-09-2022 09:50 AM
Ordered my ultra watch over the phone on the pre order day and received my pre order confirmation 👍 Had another email a week later saying order on track but no delivery date 🤷🏻♀️. They launch on Friday ,anyone else waiting like me .
01-11-2022 04:21 PM
I ordered the Green Alpine - M/L - was allegedly 14 days but the delays seem indefinite 🤷♂️
01-11-2022 04:22 PM
Sorry, M/L.
01-11-2022 04:26 PM
Hi @tommybw9,
The delivery guidance when you placed your order was 'expect dispatch in more than 28 days' but the guidance for new orders is currently on 14 days.
We'll send you a text as soon as your watch is ready to collect.
James
01-11-2022 04:27 PM
When did you place your order @Mnelson6275?
James
01-11-2022 05:15 PM
First time 17th Sept - Ultra Trail. Got fed up
so changed to Alpine on 17th Oct as 14 days was the estimate
01-11-2022 10:22 PM
I ordered on 17th October and was told it would be within 14 days and have had no email confirmation or updates. Tried to chase yesterday but was told to waiting another week before I called again.
02-11-2022 07:58 AM
Hi @Helixraster
Thanks for coming here.
Which model including size and colour did you order?
How did you place the order?
Leanne 🙂
02-11-2022 05:18 PM
I just received this message ;
Great news! Your new Watch Ultra 49mm Orange AlpLoop Lrg, on order number 0026380460 is now with our courier, DPD. You'll shortly receive an SMS with your delivery slot. Thanks from EE.
I ordered my watch on 7th October.
02-11-2022 11:51 PM
Medium ( to get it in 14 days, if it’s longer I’d rather have a large one) alpine loop in green, ordered over the phone.
30-04-2023 03:24 PM
Hii sir