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Apple ultra watch order

Amanda1967
Established Contributor
Established Contributor

Ordered my ultra watch over the phone on the pre order day and received my pre order confirmation 👍  Had another email a week later saying order on track but no delivery date 🤷🏻‍♀️. They launch on Friday ,anyone else waiting like me . 

181 REPLIES 181
robertmcnamara
Visitor

anyone had their order yet?  im still waiting

JCxx
Established Contributor
Established Contributor

me i count 23 days since i pre order , i will never ever pre oder again , just go buy and decide my own service , i recieved a few relaxing message that is comming , but when 🙈

Gwhite11
Investigator
Investigator

28 days today since ordering my ultra and still nothing. No emails apart from the order confirmation. 

I have friends with O2 who have had their watch weeks. 

where are the updates ? 

come on EE your letting customers down 

Same here. Think I’m going to cancel this weekend

Sent from my iPhone
Christopher_G
EE Community Support Team

Morning.

Most versions of the Apple Watch Ultra have a wait time of 'over 28 days'. Some versions have a wait time that is slightly less.

DPD will be in touch with you when your orders are ready to be delivered. Thank you for your patience so far. 

Chris

Gwhite11
Investigator
Investigator

Morning. 

thank you for your reply. 

it’s not great. I ordered it on the 9th with no mention of 28 days. It was only a few days later that your website then states 28 days plus. 

it’s the lack of emails and communication that’s letting your side down. 

gary 

Communication is exactly the issue.

Sent from my iPhone
JCxx
Established Contributor
Established Contributor

yes the date was 23th acording to the advertising and it wasnt , that is why many people are upset pre order mean advantage no wainting a month and lie about delivery date  , anyway we need to be patience and wait them enjoy 

JCxx
Established Contributor
Established Contributor

find out from the 23th count 28 days , but can be more if apple let ee still out stock 

Mnelson6275
Investigator
Investigator

Standard weekly email received again today……order confirmation > 28days. Rather pointless and dull