Community Activity

Resolved! Changing phone plan

Hi guys, how can I change the plan on the iPhone app? In the "Manage" section it just shows my monthly spending and that's it. I want to be able to downgrade my plan so I could pay less. Do you have any idea how can I do this on the app? 

1ttt by Visitor
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  • 4 replies
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How do I automatically block suspected spam?

Hello, In the last few weeks or so I've been receiving multiple spam messages (Google messages) on my Pixel 7 Pro. I've been reporting them as spam but more come back every day (using different numbers). These messages are in the form of group chats....

Why is the signal so bad in central London?

Can someone explain the technical reasons why I got better signal in central London in the 90s, than I do in 2025 on EE? I work near Oxford Street, and the signal is dire. Often it will show that I have good signal, and yet calls will drop, or web pa...

h29039f by Investigator
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  • 12 replies
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Help. Topped up £15

Topped up £15 yesterday usually it's a case of top up and use as needed However it's taken the money and say I have no credit?  Wheres it gone? 

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Delaneyd by Explorer
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  • 1 replies
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T-mobile sim

I have an old t-mobile payg sim in a home security system, which has recently stopped working, It still has credit, but will now only receive texts and no longer  send text alerts.Is it still possible to transfer the number to an ee payg sim?

Lyndo by Investigator
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  • 7 replies
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Stuck in USA ee are rubbish!

I am stuck in the USA and can’t make calls to ee and need to urgently. There is no way to contact ee. an awful provider cutting corners again.What can I do? 

Dan516 by Investigator
  • 350 Views
  • 32 replies
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Direct debit set up

Hi I have set up a d/ d but the payment. Didn’t come out and also I just paid online- can you have a look it Says payment outstanding even though I have the d/d set up [Mod edit: Image rejected due to it containing personal information.]

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Imwiid8 by Explorer
  • 4 Views
  • 1 replies
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Apparently I can't afford an upgrade

Is there an issue with upgrades?I am trying to upgrade from a sim only from £11 pm to a  36 month plan for £24 but after putting in salary range it's telling me I can't afford that. I put in one of the higher brackets so it's nonsense to think I can'...

tsfmbarr by Investigator
  • 75 Views
  • 4 replies
  • 1 Helpful