20-09-2022 09:50 AM
Ordered my ultra watch over the phone on the pre order day and received my pre order confirmation 👍 Had another email a week later saying order on track but no delivery date 🤷🏻♀️. They launch on Friday ,anyone else waiting like me .
19-10-2022 11:47 AM
same here have been more than 24 days from the 23th but order in the 16th , i only recieved , messages saying good news is on the way , is on track , very soon will be with you , but at the time i paid 190 i was told in 3 o 4 days , and i wasnt , i still waiting and who know how long and no one in EE can give you any positive answer , very bad way to make easy money offering you something that is no and help 0
19-10-2022 01:01 PM
Im also a victim of this shambolic mess. Having given up on my Ultra Trail order, i thought id be clever and change to a Alpine as it was confirmed as 14 days. This has now been moved to 28+ so I’m back to the back of a queue and in a worse position. Whilst I appreciate this is all out of EEs control its a shame they simply don't care. They appear to have given up which will ultimately result in me moving my phone contracts as soon as feasible
19-10-2022 01:42 PM
I too on Oct 3rd had originally ordered the “Apple Watch Ultra” with the Ocean Loop band in yellow, because I was told that that would be available in 7 days, even though I really wanted the Orange Alpine band. I contacted EE 8 days later to confirm the “within 7 days” time slot, only to be told that it wasn’t the case and that it was a 28 day wait, needless to say I re ordered, this time with my original “Orange Alpine band. I’m still waiting for a text with a confirmation date etc.
19-10-2022 02:16 PM
i counting 34 day i make my order and nothing yet , so dont believe what they said about 7 days i been told the same and is 34 days now
20-10-2022 09:44 AM
20-10-2022 10:12 AM
Hi @Ellio11,
Please follow the link in your text from DPD or use the DPD app to reschedule your delivery.
Thanks
James
20-10-2022 10:40 AM
Hi.
You have to laugh or you will go bonkers.
out of interest. Which watch did you order and when pal ?
cheers
20-10-2022 11:01 AM
21-10-2022 10:32 AM
I’m having same issues with iPhone 14 pro.
24-10-2022 10:33 AM
Has anyone received a Black/Grey Large Trail Watch Ultra or had a delivery date.
I looked on Apple originally when I placed my order 13th Sept and I think it said 24th to 28th but not holding my breath.