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Apple ultra watch order

Amanda1967
Established Contributor
Established Contributor

Ordered my ultra watch over the phone on the pre order day and received my pre order confirmation 👍  Had another email a week later saying order on track but no delivery date 🤷🏻‍♀️. They launch on Friday ,anyone else waiting like me . 

181 REPLIES 181
JCxx
Established Contributor
Established Contributor

same here have been more than 24 days from the 23th but order in the 16th , i only recieved , messages saying good news is on the way , is on track , very soon will be with you , but at the time i paid 190 i was told in 3 o 4 days , and i wasnt , i still waiting and who know how long and  no one in EE can give you any positive answer , very bad way to make easy money offering you something that is no and help 0

Mnelson6275
Investigator
Investigator

Im also a victim of this shambolic mess. Having given up on my Ultra Trail order, i thought id be clever and change to a Alpine as it was confirmed as 14 days. This has now been moved to 28+ so I’m back to the back of a queue and in a worse position. Whilst I appreciate this is all out of EEs control its a shame they simply don't care. They appear to have given up which will ultimately result in me moving my phone contracts as soon as feasible 

Ton66
Investigator
Investigator

I too on Oct 3rd had originally ordered the “Apple Watch Ultra”  with the Ocean Loop band in yellow,  because I was told that that would be available in 7 days, even though I really wanted the Orange Alpine band. I contacted EE 8 days later to confirm the “within 7 days” time slot, only to be told that it wasn’t the case and that it was a 28 day wait, needless to say I re ordered, this time with my original “Orange Alpine band. I’m still waiting for a text with a confirmation date etc.

JCxx
Established Contributor
Established Contributor

i counting 34 day i make my order  and nothing yet , so dont believe what they said about 7 days i been told the same and is 34 days now

So, still no communication from EE whatsoever but I receive a message from DPD today saying an EE parcel is bring delivered. BUT, I can’t leave work so it will be sent back. You can’t make this up. 😂

Sent from my iPhone
James_B
EE Community Manager
EE Community Manager

Hi @Ellio11,

Please follow the link in your text from DPD or use the DPD app to reschedule your delivery.

Thanks

James

Hi. 
You have to laugh or you will go bonkers. 
out of interest. Which watch did you order and when pal ?

cheers 

Dark grey Trail loop

Sent from my iPhone
Bertie79
Visitor

I’m having same issues with iPhone 14 pro. 

dsph1974
Explorer

Has anyone received a Black/Grey Large Trail Watch Ultra or had a delivery date.

I looked on Apple originally when I placed my order 13th Sept and I think it said 24th to 28th but not holding my breath.