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Apple Watch 11 Titanium 46mm - not receiving any order updates

ThursdayNext_10
Contributor
Contributor

Hello

I pre-ordered the Apple Watch 11 Titanium 46mm. I was told it would be delivered within 28 days, but earlier this week the EE online store has changed the delivery quote and shows it within 7 days for new orders.

I would have expected to have an update given that people ordering now are being given a much shorter expected delivery time.

When I go to track the watch it just says - expected 'delivery date' awaiting confirmation. 

Can anyone help? Am I likely to have gone to the back of the queue?

Many thanks 🙂

Thursday

15 REPLIES 15
FlorenceMDDR
Established Contributor
Established Contributor

You have to wait, or call the after two three days. The problem is not with Ee, is Apple experience this few years when iPhone 15 pro max came out. And this year l ordered Apple Watch 11 titanium gold 46mm, l called Ee and was told will receive after 7 days, so hopeful on the 30 September 🤞

 

FlorenceMDDR
Established Contributor
Established Contributor

Hello Michael

l order Apple Watch 11 titanium gold 46mm on the 23rd September, can you check my order for me please. I am upgrading. Thanks

Michael_D
EE Community Support Team

Hi @FlorenceMDDR 

If you ordered the cellular version on a contract, that model was showing as expected dispatch in more than 28 days when you placed your order.

It is now showing as 7 days for new orders, so we may well be expecting stock sooner.

Keep an eye out for a notification of it being dispatched and if you have the DPD app, you'll be kept up to date on the delivery times and the PIN to give to the driver for delivery.

Michael

ThursdayNext_10
Contributor
Contributor

As an update – I changed my order first thing this morning after seeing the 46 mm at the Apple Store yesterday. I previously had the 45 mm Series 8, which was just about OK, and then the Ultra 2, which felt too big (hence changing contract). Strangely, the 46 mm felt even bigger again.

I’ve now switched my order to the 42 mm Titanium Gold, but very frustratingly it’s showing as a 28+ day delivery. I’m not sure why the wait is so long, as Apple Store UK are showing stock for delivery on 1 October. Is it likely that EE delivery times will shorten?

Thank you 🙂 
Thursday

ThursdayNext_10
Contributor
Contributor

Hello 

I previously had the titanium 11 46mm on order but I changed it first thing this morning after seeing the 46 mm at the Apple Store yesterday. I've  previously had the 45 mm Series 8, which was just about OK, and then the Ultra 2, which felt too big (hence changing contract). Strangely, the 46 mm felt even bigger again.

I've now got the 42 mm Titanium Gold on order, but very frustratingly it’s showing as a 28+ day delivery. I’m not sure why the wait is so long, as Apple Store UK are showing stock for delivery on 1 October.

Is it likely that EE delivery times will shorten?

Thank you 🙂 

Thursday

FlorenceMDDR
Established Contributor
Established Contributor

Thank you 🙂