App freezing when checking out my order.
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13-10-2022 06:24 AM
Every time I go to place an order for an Apple Watch, it takes me all the way to ‘complete order’ then freezes every time I click. I’ve tried on internet / app / laptop. All the same. Any ideas?
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13-10-2022 08:39 AM
Hi @Hbenney
Welcome to the community.
Could you try both connected to WiFi and through mobile data too, just to see if the same thing happens?
Chris
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13-10-2022 09:30 AM
Tried on both app and safari on wifi and off wifi. Still no luck. Just the ring going around and around with no change.
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13-10-2022 10:18 AM
OK, thanks @Hbenney.
I would recommend speaking to our Mobile Care team to see if they can add this for you.
Chris
