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Pixel 7 Pro - delivery date

HHT
Investigator
Investigator

Hi, I pre-ordered a Pixel 7 Pro on 06/10/2022, and would like to know when the phone is likely to be dispatched. According to Google, the release date is on the 13/10/2022 for delivery and I wanted to know if EE have the same date for dispatch?

13 REPLIES 13
Chris_B
EE Community Star
EE Community Star

@HHT  if that’s the release date of that device, that’s when EE will be shipping out to customers.        There is no guarantee that you receive on launch day as that depends on demand and how many EE receive in to send out.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Northerner
EE Community Star
EE Community Star

Hi @HHT 

Keep an eye on EE order tracking after release date.

https://myaccount.ee.co.uk/orderdetails

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
clrwilkinsims
Explorer

Hey, just FYI, I ordered direct from Google as the EE website wouldn't let me buy a new contract (I was previously a customer but left and there's a bug when you try to rejoin) and the Google dispatch date for the Pixel Pro is Oct 28 - Nov 4 according to the confirmation email x

dannyboyyoung
Visitor

Same and the email says they will send updates and also allow to change delivery options ... Had nothing at all. Are you in the same boat ? 

Same boat - 
I've had texts to say order is confirmed - see updates and then the EE order page (which is blank)

 

I've had Aimee (the chatbot) text and tell me DPD have not received the handset yet

 

Srodger83
Visitor

Keep checking but order status still says waiting confirmation on the expected delivery date, annoying when you see other places already have their phones!

Bill_F
Visitor

My order said I would receive a text the day before as I would need to be in with photo ID

 

Ganatranil
Valued Contributor
Valued Contributor

I got a message from DPD saying they have collected the parcel and it will be with me tomorrow. Black 256gb Pixel 7 Pro, ordered it around 4.20pm on the 6th October.

EE track order page still not updated yet though.

That's great news. Hope you enjoy the phone. I ordered at 16:10  on the 6th for the Pro in white 128GB and haven't received any details from DPD/EE. I hope they send info soon.