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AW Ultra stock info

Ghostdog2525
Established Contributor
Established Contributor

Hi. 
I would like to ask do you have any info about stock coming from Apple ? Because you change delivery dates from 14 till 7 and than for 28 days.

people are confuse and want to know when you will be able to send watches to them. Why you cannot tell people real waiting time instead changing dates online ? I’m pretty sure you must know when and how may AW will arrive to you so tell that to customers. And please speak with your advisors because they can lie to us about delivery time. We pay you a lot of money monthly so please respect us and give us clear informations.  

3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@Ghostdog2525  EE don’t know what they’ll receive from apple until they receive it.      And your update to when you’ll get the watch will be a notification of a pending delivery.      You want information that can not be given so what do you expect them to say.   You’ll get it once a device can be allocated to you.   It’s just a watch that will be superseded next year and the same waiting times will happen all over again. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Ghostdog2525
Established Contributor
Established Contributor

Thats mean I can wait couple months for my watch ? 

MozzaSec
Prodigious Contributor
Prodigious Contributor

@Ghostdog2525 

 

Yep as Apple now prioritise their own distribution channels, such as Apple Store and Online, and what they have left gets put into all the other sales channels, such as EE, but also Selfridges and John Lewis..

Apple are currently quoting Mid November at the earliest for delivery into themselves, just as an FYI