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Community Activity
Resolved! Abusive ee escalation team
Hi I've just spent the last few days being abused and railed and threatened by ee call centre staff, it started with trying to get my complaint delt with in a professional manner .They have promised to call me back 6 times 4 of them by managers from...
Lost Broadband
Lost broadband on Sunday called Monday and was told a power adapter issue on main router and also the back up 4G was also faulty. had a new 4G delivered yesterday and set it up and still no WiFi. Someone is supposed to be calling back but nothing so...
Services are disconnected because changed bank
I need to make a call
Issues buying roaming add on
Is there a known issue with the app ATM? Ever since we landed in Bulgaria yesterday I have been trying to buy a roaming add on but I'm not able to manage any personal information because it says your information is temporarily unavailable" or "we can...
Can't make phone calls despite having roaming. Network busy is all I get
I am in a EU country and despite having roaming, and no spending cap, I can't make phone calls or send messages. Anyone know why? Any solutions? Thanks
Handset repair never happened
I rang about having my phone sent off before warranty ran out then was told I’d get it sorted after the holidays they’ll call me to do it which never happened I had asked multiple times since but was out of warranty and no insurance yet it was a hard...
Smart Wifi pro wired backhaul issues
HiI have my EE smart Wifi pro connected to my EE smart hub pro router via Cat6 but i am seeing the following issue, after a day or 2 speeds via the smart wifi pro drops to around 350-400 (I have 1000mb) from around 900-1000mb which suggests to me may...
Broken dial tone
Can anyone tell me why my dial tone is “broken” I.e. it has breaks in it rather than a continuous tone. My phone is connected into my broadband hub. Can I do anything about it?
Petition to allow landline voicemail to be turned off completely
I like many as I have seen on here want to be able to turn off my landline voicemail, and was very frustrated when I found that this was not possible. It’s also makes it extremely difficult for people with mobility issues to answer the phone before ...
Sim
I need help with my sim
