upgraded my phone Samsung s 24 ultra and can not find how to claim free gift

coin123 · ‎16-11-2024

recently upgraded my phone to a Samsung S24 ultra and want to claim my free galaxy 7 watch but can not find a link to do so ? how do i do this

Northerner · ‎16-11-2024

Hi @coin123

It says on the sales page:

https://samsungoffers.claims/sam/ees24ultrawatch7/en-GB

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎16-11-2024

Hi @coin123

It says on the sales page:

https://samsungoffers.claims/sam/ees24ultrawatch7/en-GB

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

coin123 · ‎17-11-2024

yes, but it would not let me go there at first, i got there in the end by going on add another device and having to put the item in my basket again. this site has got to be one of the worst websites i have ever tried to navigate, but thank you for the reply.

Chris_B · ‎17-11-2024

@coin123 So not using the link provided by @Northerner it worked for me just now.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

coin123 · ‎17-11-2024

yes the link works , but at the time i did not have the link, i spent over an hour trying to to find one on this site and the only way i could do it was to put another s24 in my basket, as this site offers no easy way of finding what your looking for. i've been with EE since 2011, and its always been the same. all done now anyway.

SeanWhitelaw · ‎22-01-2025

Usually you get an email with the a link or you go to samsung