hacked netflix account

[f3l1p3v1t4l1n0]

Hello there just wondering if anyone here that has a netflix account linked with EE has had it hacked and now cant recover it because they need an password resetting code that you can only get from the smart benefit page... But there is nothing on the smart benefit page.

Is there anyway of accessing that page to get on the link that re-directs me to the netflix forgotten email page so I can get the security code so that they can reset my account, rang them twice already and never felt so belittled in my life as i explain the situation and they just stick to their script not being able to help out at all until i get this useless code.

Any one with any idea on how to obtain this code, would be very helpful

[Chris_B]

@f3l1p3v1t4l1n0   You could always stop the the smart benefit to a different one and wait 30 days then change it back and setup a new Netflix account with a stronger password. 

[MrWhiteKiid]

I’m having the same issue with them, did you manage to sort it out? 

[Chris_B]

@MrWhiteKiid   Read the post above yours 

[TheBigChewie]

Did anyone get a real answer to this question and not one that involves losing a month of a benefit you're paying for?

[Chris_B]

@TheBigChewie  you can change it to a different benefit for a month. 

[MrWhiteKiid]

I ended up calling ee over the phone they ended up cancelling the benefit and then applying it to the account. I had to set up and new Netflix account