Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 75782 Views
  • 59 replies
  • 128 Helpful

Roam further charges for call in mexico

Hello, I am on holiday in Mexico and have activated the roaming further add on. On arrival to Mexico, I had a welcome text from ee welcoming me and saying that I can use my data and plan as I would in the UK. I then revived a subsequent text from ee ...

Safestu by Visitor
  • 392 Views
  • 1 replies
  • 1 Helpful

EE Withdrawing Prime Video as a Smart Benefit

Over the next few days EE will be withdrawing the older Prime Video as a Smart Benefit (Actual Target Date is the 24th October 2022).Really annoying I know as its one of the Benefits I use myself, but I just wanted to remind anyone who is currently u...

EssexBoyEE by Ace Contributor
  • 707 Views
  • 3 replies
  • 1 Helpful

Resolved! Samsung A33 upgrade

I’ve just upgraded from an iPhone to a Samsung A33 5g phone, I ordered it on the 24th October and it had an offer of claiming a case and smart tag which has now disappeared off the website as I believe it maybe ended on the 25th. Has anyone actually ...

Resolved! Apple Music Smart Benefit

I currently have Apple Music as a Smart Benefit, if I were to change my Smart Benefit, when would the Apple Music subscription end, would it be immediately when I change Smart Benefits or further down the line ie. 30 days or next billing date? TIA

Resolved! Upgrade

Is it possible when upgrading to get the trade in old phone discount as well as nhs/student discount? Can the discounts be combinded?

EE Perk Account Deactivated

Hi,Could someone help please? My EE Perk account has been deactivated as my registration wasn’t completed within the allowed timeframe - is there anyway to get it reactivated?