Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 71513 Views
  • 59 replies
  • 128 Helpful

Oppo cashback

Hi I recently upgraded to an OPPO phone and claimed cashback. This was almost two months ago and I still haven't received the cashback. I have spoken to OPPO 3 times and they said that they are waiting for EE to confirm the purchase. Please can you t...

my plan

Hi, I am giving my upgraded phone to my daughter for christmas. I have added add ons to the package but now realised she can not use them on her sim. Can i take them off? 

Mich2706 by Visitor
  • 249 Views
  • 1 replies
  • 0 Helpful

EE Perks Account not working

Hi,I have tried logging in to retrieve my EE perks code but it is saying that my account has been deactivated. When I try to register, it says that I already have an account. I'm still working in the same NHS role. Can someone help me access it?

Pre Paid Mastercard and Student Beans 20% discount

Hello EE team,I placed order after reading T&C on SB and post my order i have been given message to contact on last page. When I called EE team on given number, gentleman rejected 20% in conjunction with prepaid master card. Saying EE T&C says - offe...

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sgodha by Investigator
  • 758 Views
  • 17 replies
  • 2 Helpful

Fitbit Versa pixel 6a

Hello,I ordered the pieces 6a yesterday and haven’t had any info on how to receive the fit bit that was included can anyone help!thanks

Ee perks

I am trying to get the 20% NHS discount. I sent the email to my NHS email account to verify but the link had expired.it told me to reset the password, I clicked on the link for this but no further email came through.any suggestions on how to get roun...

How to use Apple Music & TV+ add-ons?

Does anyone know how to use the inclusive 6m Apple Music (+6m streaming) & 6m Apple TV+ add-ons that come with new SIM Only contract accounts?On my add-ons page it says these are active but it gives no instructions on how to use them.For Apple Music ...

wmj by Established Contributor
  • 427 Views
  • 3 replies
  • 0 Helpful