06-04-2023 09:34 PM
Hi, I just recently got the inclusive extras. When it asked me to switch to standard Netflix Plan for extra 4.99, I accepted. Moments later I get a email stating that EE has declined that subscription. Can anyone help me with this ?
08-04-2023 08:30 AM
Hi @TroyJ
Welcome to the community.
I would recommend speaking to our Mobile Care team so they can look into this for you.
Chris
