Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

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XRaySpeX by • EE Community Star
  • 87984 Views
  • 61 replies
  • 130 Helpful

Why has my retentions offer has removed suddenly?

Hello,I opened a complaint regarding picture messages. They reviewed the charges said I still have to pay them and then removed my loyalty discount saying it was "excessive". I have been on this price plan since 2018 and incurred CPI year on year. I ...

Resolved! Add-ons

I've signed up and selected by Add-on, however never received a text from 150 in order to setup my add-on. Please help as it's showing as active on my account?

Resolved! EE deals for PS5

Hello.Are the deals on PS5's for disc versions? I can't seem to see any specs to confirm...Many thanks  

Resolved! Technical issue?

I’m trying to add a pair of Apple air max headphones to my contract however, on the app it says I need to log in (despite being logged in) and when I go to do it on the internet browser, it allows me to search the item I want but it continues to say ...

Apple One

Had 3 smart benefits removed by EE then get a text message that I can now access Apple One.Is this a new thing from EE for the rest of my iPhone contract?

BrumMike by • Investigator
  • 1899 Views
  • 12 replies
  • 1 Helpful

Resolved! Login Ee perk

I have received  the EE Perk verify email  and I confirm but when I try to log in, I get error message saying 

Asia5 by • Investigator
  • 802 Views
  • 4 replies
  • 1 Helpful