Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

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XRaySpeX by • EE Community Star
  • 88463 Views
  • 61 replies
  • 130 Helpful

Resolved! Mrc doscount

Want to upgrade can I still have the mrc discount on a new phone

Clarep79 by • Explorer
  • 1079 Views
  • 3 replies
  • 0 Helpful

EE perks

Hi,I am trying to reset my ee perks password.but I have not received any emails from ee after several attempts. Also I have checked spam for work email and personal email address.Any ideas. Thank you

Em1015 by • Investigator
  • 548 Views
  • 2 replies
  • 0 Helpful

New to ee.

Can anyone help . I have completed the application for 6month free trail for apple music. I have received the text and when I click the link to confirm. " No subscribion through ee"  any ideas??Thanks for your help. 

Baz7171 by • Visitor
  • 561 Views
  • 1 replies
  • 0 Helpful

Resolved! Beats headphones developed fault

I purchased some beats headphones as an add on to my contract in May 2023 they worked great at first but the past 2 times I’ve used the noise cancelling doesn’t seem to be working despite been turned on. Where do I take to get exchanged? Do I take th...

Pink86152 by • Investigator
  • 799 Views
  • 1 replies
  • 1 Helpful

Ee perks

Hi my ee perks has been deactivated is there a way I can re set this? Many thanks 

Resolved! Uploading ID

I am trying to upload my ID so I can claim the emergency services Perks but can't seem to find how to do it. Any Ideas Many Thanks

Cannot see my inclusive extras

Hiya,for some reason i cannot see my inclusive extras, if i try to view them from my EE app nothing loads and it says, 'something went wrong, please try again later' and if i try from  a web browers the page loads but nothing shows up on it. I'm goin...

ollyrneal by • Investigator
  • 790 Views
  • 4 replies
  • 0 Helpful

Data roaming charges

I added a data roaming pass to my account for the 10th til 18th feb I was charged £10 for this on last months bill and have been charged £10’again this month. I had issues when I set this up as it didn’t work initially and I called to correct the pro...

Sammahon by • Visitor
  • 1457 Views
  • 7 replies
  • 5 Helpful