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Data add ons

Lynn1504
Investigator
Investigator

‎21-07-2023 06:32 PM

Hi all, I want to buy a data add on but it says 'Lasts 0', it doesnt tell me if it will last 7 or 30ndays, why is this?

 

0 Helpful
5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

‎21-07-2023 07:17 PM

Post the page you see this. It's usually a mistake but other words next to it should tell you the duration.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Lynn1504
Investigator
Investigator
In response to XRaySpeX

‎21-07-2023 07:23 PM

Screenshot_20230721_192159_Samsung Internet.jpg

 

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XRaySpeX
EE Community Star
EE Community Star

‎21-07-2023 07:28 PM

There, as it says, it's a 30-day add-on.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Lynn1504
Investigator
Investigator
In response to XRaySpeX

‎21-07-2023 08:19 PM

Umderneath that it says lasts 0 days. Am confused

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XRaySpeX
EE Community Star
EE Community Star
In response to Lynn1504

‎21-07-2023 09:43 PM

As I pointed out, it's a mistake. Obviously it cannot make sense to last only 0 days.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful