Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

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XRaySpeX by • EE Community Star
  • 88449 Views
  • 61 replies
  • 130 Helpful

Unable to log into perk

Good morning,I recently upgraded my contract and was informed I needed to log back into EE Perk to reactivate my blue light discount. Each time I try to log in I’m told my details are invalid or that I need a password reset (which hasn’t appeared in ...

Legohead by • Explorer
  • 610 Views
  • 3 replies
  • 0 Helpful

Resolved! Does the unlimited data add on give you uncapped speeds?

I have changed my plan to a 100 mbps Max speed cap and I was wondering if me buying the Unlimited data add-on is going to give me uncapped speeds.  I called customer support and they didn’t know I also looked at the terms and conditions of Data add o...

Taddein by • Visitor
  • 792 Views
  • 1 replies
  • 0 Helpful

EE Perks Verification

Good Afternoon,After being sent a faulty link for verification of my work email for EE Perks, I am unable to verify using a photo ID as the account email/name is ‘already in use’.Is there a way to reset my account or begin the process again?TIA

Britbox subscription

HiI am trying to get my Britbox account deleted but it’s showing that I have a subscription through EE. However, when I check my EE account there isn’t a subscription on there. Britbox won’t delete my account until the subscription is removed and I h...

Jay180 by • Investigator
  • 1039 Views
  • 7 replies
  • 0 Helpful

Not able to use perks discount

HelloI recently tried to log onto my EE perks account to get a discount on a new phone and plan. There is no way I can access EE perks. It says my password is incorrect but won’t send me a new link to replace the password. So I cannot get into this d...

katelb71 by • Visitor
  • 935 Views
  • 3 replies
  • 0 Helpful