Refusing watch plan

Maxwell631 · ‎26-07-2023

Well this is going to be the fastest cancellation I bought a unlimited sim only today I went to connect my galaxy watch 5 to my s22 ultra and all I get is not eligible so I'm off to someone else.

Regards kevin

Chris_B · ‎26-07-2023

@Maxwell631 You need to wait 30 days before you can start adding other contracts your your account.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Leanne_T · ‎27-07-2023

Hi @Maxwell631

Thanks for coming to the community.

Are you trying to add the 30 day data plan to connect your watch?

If so, have you spoken to our mobile care team on 150 to see if they can help?

Leanne.

Donnamarie23 · ‎25-08-2023

Hello

I've had my phone over 2 months and still you have not sent my watch .

Where us it ?

Leanne_T · ‎25-08-2023

Hi @Donnamarie23

Did you order a watch or was this a free gift?

Which phone did you order and what date was the order placed?

Leanne.