Forum Posts

The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

Capture.JPG Capture.JPG
XRaySpeX by EE Community Star
  • 69896 Views
  • 59 replies
  • 128 Helpful

Resolved! Unlimited data but all data has been used

Hi,Over the weekend I bought the unlimited data for 24 hours add on but looking at my account this morning it's saying all my data for this month has been used up and in now on stay connected.Why is this? I bought the 24 hour add on so that I wouldn'...

Lilly20 by Explorer
  • 707 Views
  • 3 replies
  • 2 Helpful

Resolved! Earbuds

I  got myS23 on contract 2 weeks ago with ee. The sales rep said I will receive my earbuds in the next 2 weeks which has been today 

Bt Sport upgrade

I need to add the large screen access to my BT sport add on but when I text back LARGE to 150 it just doesn’t do anything, it doesn’t send any messages back and doesn’t set anything up. Can anyone help? 

Offer

When I took out the contract I was told I would get a £150 gift card. Could you please let me know when this will arrive 

Lloyd15 by Visitor
  • 267 Views
  • 1 replies
  • 0 Helpful

Resolved! Ho to claim Earbuds and S Pen

Hi,I recently bought EE contract with S23 Ultra phone and expected earbuds and S Pen with it but not included in the box, I contacted EE sales and they said this should be claimed via Samsung,  I tried Samsung but as I didn't buy the phone or contrac...

faisallt by Visitor
  • 612 Views
  • 1 replies
  • 1 Helpful

Resolved! Another Britbox smart benefit problem.

 Been a EE customer for around 8 years and have been using my smart benefit over the last couple of years for Apple Music , I had a look to see what else the was and changed my smart benefit to Britbox .. received the text from EE and went to registe...

4C03F9A1-237F-491B-895E-EAC55704B488.jpeg
thompy by Contributor
  • 509 Views
  • 7 replies
  • 0 Helpful

Friends and Family Upgrade Paths

Hi there,I have a 30% discount code that can be applied for handsets on a 24 month contract. The 24 month contract that I am looking at is an "upgrade anytime" with an iPhone 14 Pro Max.  I understand that there will be an upgrade fee to change devic...

Ches96 by Explorer
  • 721 Views
  • 3 replies
  • 0 Helpful

Perk password rest not working

I'm trying to log into my ee perks to retrieve my discount code. I have tried to reset my password but the email is NOT coming through. I've checked my junk folder and inbox and nothing can someone advise please I registered for ee perks over a year ...

Vicki3780 by Investigator
  • 297 Views
  • 1 replies
  • 1 Helpful