Hi, I have had an EE account with the same number for over 25 years (since the days of Mercury One 2 One). I have now been using EE Perk codes for quite a number of years and currently have 6 lines on my account for myself and the rest of my family. You normally have to re-validate every 24 months which I have previously done with no issues. However, when I now try to re-validate, I am getting the following message:
"The company is not currently active, please speak with your EE Perk representative."
I work for Sainsbury's/Argos and have never had this issue. I know that Argos is a major vendor of EE products so I am a bit surprised at getting this message. The EE Perk codes have been very useful in making EE tariffs competitive for me, which is why when it comes to a time to upgrade, I have kept all my lines and never moved to another provider. Can you please confirm to me that my employers are indeed no longer a part of this scheme or if this is just some sort of glitch. Thank you
