Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

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XRaySpeX by • EE Community Star
  • 88452 Views
  • 61 replies
  • 130 Helpful

BT Double Data offer

 I've been told that I can get Double Data as I have BT Fibre broadband.However on texting Double Data to 150 it responds saying: I have no BT broadband associated with this number???I clearly do ?? I have just logged into my BT Broadband account and...

Can’t get past the menu when I contact customer service

I wanted to speak to someone about setting up a new contract (I am not currently an EE customer). I am trying to use a blue light card discount and I get a not valid message when using it. I thought it might help if I spoke to someone over the phone ...

SC126 by • Visitor
  • 519 Views
  • 1 replies
  • 0 Helpful

EE perks deactivated

Hi there, My EE perks has been deactivated. I've tried resetting my password or registering again, but neither have worked.  Thanks!

Babraham by • Investigator
  • 413 Views
  • 1 replies
  • 0 Helpful

removing addons

what a load of bullbeing able to add addons but being unable to cancel them online.customer focused my **bleep**.wake up EE, you are wasting our time/energy

JohnRo79 by • Established Contributor
  • 728 Views
  • 3 replies
  • 1 Helpful

Resolved! AppleOne activation?

I have just upgraded to a Full Works plan and as per this link, https://ee.co.uk/why-ee/iphone-full-works-plan, I should get "AppleOne" (Apple Music, Apple TV+, Apple Arcade and iCloud+ with 50GB of online storage)  and a " Roam Abroad Pass" included...

Stuliet by • Investigator
  • 4054 Views
  • 7 replies
  • 1 Helpful