Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 82382 Views
  • 59 replies
  • 129 Helpful

My 500 MIN Add on removal

Hi could someone from EE please remove my current 500 min international add on now, it’s due to renew on 21st September and I no longer want it, I can’t remove myself, it’s the only add on I can’t remove for some reason, and I don’t want to pay for a...

EIK by Explorer
  • 871 Views
  • 3 replies
  • 0 Helpful

Apple One offer not recognised

Hi there,I had a text message from EE (from 1208), admittedly a month ago, offering me an upgrade to Apple One for an extra £5 a month. I've just replied YES, but I keep getting the reply 'Sorry, we couldn't recognise your request. Please try again.'...

Whitty226 by Investigator
  • 499 Views
  • 2 replies
  • 0 Helpful

Smart benefit

Changed my benefit from music to tnt sports and it crashed while registering to tnt so now I don’t have access to either and app is constantly crashing 

Ben344 by Visitor
  • 489 Views
  • 1 replies
  • 0 Helpful

Resolved! TNT sport

I have added TNT sport as one of my add ons. I used to have BT sport too. However, neither app is working, it tells me I do not have an active account?

monu_c by Visitor
  • 2022 Views
  • 11 replies
  • 2 Helpful

Add ons not activated

I have the tnt sport add on with my plan, but it does t seem to be active as when I sign into BT it says their or no active account 

Tnt sports

Hi.Ive just upgraded. I had bt sports on last set up and want it as my add on for this one as well. How do i check its still my addition and how to i get itvon my phone as at present i cant getvinto bt

Mik0709 by Explorer
  • 505 Views
  • 3 replies
  • 0 Helpful

Spend cap query

Why have a received a message to increase my spend cap when I have added a roaming package of £15 per month and I  do my been abroad for 5 days?

Activate tnt discovery app

Link from EE to activate discovery plus for tnt sports doesn’t work have tried numerous times keeps saying technical difficulties from EE end 

Maz74 by Visitor
  • 842 Views
  • 2 replies
  • 2 Helpful

Friends and family code

I’m having trouble using a discount code online for my partners contract over the last week. Was told by multiple ee employees over the phone a full contract and can be added afterwards.  Got contract yesterday and phone arrived today. Link that I wa...

Bax88 by Investigator
  • 984 Views
  • 7 replies
  • 0 Helpful