Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

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XRaySpeX by • EE Community Star
  • 88457 Views
  • 61 replies
  • 130 Helpful

Free Galaxy Watch 6

Ordered s23ultra on the 25/09/23Received no info or updates about watchis this normal ? Also added xbox game pass ......not received anything about that either.

Stigzy by • Investigator
  • 825 Views
  • 4 replies
  • 1 Helpful

Haven't received mw3 beta code

Hi,I haven't received a beta code for MW3 and I signed up for the draw and haven't received anything. I received an SMS yesterday saying I will receive a code for early access which is today. The platform I'm on is also PS5.

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Samsung 23 Ultra and Galaxy Watch 6

I had a message last Wednesday saying the watch was being processed and I would receive a message from DPD once it was dispatched. Does anyone know how long it usually takes for DPD to pick up the package?

Sedd by • Investigator
  • 958 Views
  • 5 replies
  • 0 Helpful

Resolved! Roam Abroad

Hi, i go on holiday on 24th August for 9 nights and i was wondering how i get the roam abroad pass then cancel it once home so i don't keep getting a monthly charge for it?  Thanks. 

ksxo by • Investigator
  • 2032 Views
  • 11 replies
  • 7 Helpful

6 month gamepass instead of 12

I recently upgraded my Fibre broadband, and was entitled to 6 months' gamepass as a result.After hearing nothing a month later, I contacted customer service. They persuaded me in that call to upgrade further, to qualify for 12 months instead of 6.Sho...

Roaming Pass double Payment

Hello, i cancelled as i thought i could still use the roaming pass just not get charged for the next month but it said i couldn’t use it anymore, i thought i paid for the whole month to use it for the whole month, can you please refund me the other £...

Unable to access EE perk codes with NHS email or ID badge

I have tried to add the nhs email to the perk registration (Registration not log in) to which it said "please enter a valid email address"...it is valid! So instead I added a picture of the nhs ID but this didnt work. Im at a loss on how you are supo...

ZoeAG by • Visitor
  • 474 Views
  • 1 replies
  • 0 Helpful