Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 75637 Views
  • 59 replies
  • 128 Helpful

New SIM Apple TV

Hi, I’ve just moved over to EE from Plusnet. Part of the deal I got was 6 months Apple TV. i can’t see anyway to activate it though. There’s no link in the app (although I can see Apple Music etc). Any ideas? Many thanks. 

A1K311y by Explorer
  • 377 Views
  • 3 replies
  • 2 Helpful

Resolved! Apple Music

I want to switch back to music from roaming as I am back in the uk now

EE Perks Code Not Valid

I've seen a few articles about this topic and no solution from any of them...I have a code from my employer through EE Perks to get a 20% discount. I am trying to change my sim only plan from another provider and I am currently waiting for my PAC fro...

gskl by Investigator
  • 506 Views
  • 5 replies
  • 0 Helpful

Xbox game pass

Why does the link not work to activate my game pass spoken to ee for days now paying for something I can’t I use. Sort it out ee 

Crf250vin by Investigator
  • 2673 Views
  • 13 replies
  • 2 Helpful

cant activate smart benifits

Hi all,Had my contract start this week and transfered my old number accross, i chose 3 smart benefits on my mobile plan. However ive not recieved any info/text messages to activate these. i would lile to activate asap as im going on holiday next week...

Perks activation

I am hoping to upgrade and need to use my perk code When I log in I get this message Account deactivatedYour account has been deactivated as your registration was not completed within the allowed time frame.please can you help me reactivate my perks ...

mrsbates by Investigator
  • 614 Views
  • 7 replies
  • 1 Helpful

Resolved! Inclusive benefit

Hi I’m trying to upgrade and want tnt sport as my inclusive benefit but it’s not coming up as part of the add ons

Avg wait time for free earbuds with s23

Hi All, I recently passed my 14 cooling off n now waiting for the free earbuds. I know it's between 15-30 days after they are supposed to arrive but anyone tell me how long they waited? I'm off on a trip in a few days n would love to have them for th...

Kevmack by Explorer
  • 378 Views
  • 2 replies
  • 2 Helpful