The EE Community

App is not working!

Any other ways to control the wifi access if the app is down? 

Customer service

Just want to compliment the member of staff I just spoke to. Have been trying to sort something for last 2 weeks with promises of call backs and help with my issue. Nobody rang me back. I rang today to get something sorted and spoke to Liam he sorted...

App update

This is a total joke every other weekend they are updating this app never during the week or early hours 

Slow browsing, loading images videos on social media

Hello, i bought new sim and i am keep facing this strange issue like i am getting good speed but when it comes to browsing website even like wikipedia, and loading images and videos on social apps it is like speed is only about 1mb i got new sim port...

Roaming

Last month EE took some money from my account without consent .They said i was using roaming services and I never went out of the country. They got like 20 quids off me under this claim. Whenever I try to log in to their app am getting errors for lik...

Hi

Re: Is it just me or is ee phone signal poor

I've noticed a huge degredation in network coverage in the past few months.  The network civerahe checker indicates I should get excellent coverage at home, but I currently get 1 bar, and sometimes that drops out!  I travel around the country a lot a...

Hi there, I need to view my bill for the month of February

Account Closed but I can still log into Netflix/Now TV

My EE TV account is closed (have email confirmation and no Direct Debit payable to EE and I’m back with BT Broadband only and DD is with BT and they are billing me monthly for Broadband only. I can still log into Netflix and Now TV but am paying no s...