Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 74936 Views
  • 59 replies
  • 128 Helpful

How do I cancel an addon ?

HiDoes anyone know how to successfully cancel an add on?I have called, got left on hold, I have called again, they told me to contact another number, I have emailed, to the returns address, no AR as they said they would send, after a couple of tries,...

Kaz6862 by Investigator
  • 3292 Views
  • 17 replies
  • 2 Helpful

Account Deactivated

HiMy EE Perks Account has been deactivated as says the following message "Your account has been deactivated as your registration was not completed within the allowed time frame. Could somebody please contact me so I can continue the order for broadba...

Apple TV activation as inclusive extra not working

I switched my inclusive extra back to Apple TV having changed it to roaming data for a month.  I received a message confirming that the Apple TV has been added with a link to activate it.  The link is not working - saying it cannot connect.  Wi-Fi co...

Cw76 by Visitor
  • 377 Views
  • 1 replies
  • 1 Helpful

ADD TO PLAN

Hi There, So I Have A Mobile Contract I'm Around 6 Months In, My App & The Website Says "You Can Add An Accessory To Your Plan, However When I Tap/Click An Item It Doesn't Offer Me To Add It To My Plan. literally Nothing Comes Up Other Than Buy It No...

Wrong email for ee perks

I signed up for ee perks yesterday along with my partner. Unfortunately we have both managed to input our work email addresses incorrectly and cannot re-register because we have already used our mobile numbers. How can we fix this?

Resolved! Acer Aspire 3 Laptop Bundle

Hi, What model is the Acer Aspire 3 Laptop Bundle add on? There's a i3 and i5 model for this 12th generation Intel laptop. Is it the i3 or i5 moddle? it doesn't say anywhere on the store page. Thanks

Ellis169 by Contributor
  • 597 Views
  • 6 replies
  • 0 Helpful