accessing ee perks when nhs email changed

[jules0877]

HI

I have ee perks but the email I used to access it has changed (the NHS changed our emails and we no longer have access to the old email addresses), I have forgotten my password and as they need the email I set it up with to reset it, I can't change the password.  I am not sure what to do to get into the account?

Many thanks

Julie

[Katie_B]

Hi @TomP1980. 

Thanks for coming here. 

The quickest way for you to get this resolved is to call 150 and speak to our Mobile Care team. They have access to your account and will be able to raise a webform with our perk team.

Alternatively, I can email them, but this may take longer. If you would like me to do that, please send me your mobile number and the email address that you registered originally.

Katie