22-01-2023 12:45 PM
I received my phone on 16th Dec and have not had my ear buds. I called EE and they said I had to claim through Samsung but they say its an EE offer. Any help gratefully received!
Solved! See the answer below or view the solution in context.
02-02-2023 03:31 PM
the options are for payments, technical support or upgrades and returns. none are applicable and no human to speak to
02-02-2023 03:36 PM - edited 02-02-2023 03:36 PM
Please select option 2 > 1 > 1> 3 as this an account query, and will get you to mobile care team @Source
Leanne.
