Xbox Gamepass not working

[Kedela]

Hello, when switching to EE I have an offer to claim Xbox gamepass for 12 months without cost - I've tried to claim it over the last few months and it keeps prompting an occur which leaves me unable to claim - please find picture attached.

[Neil-O]

Hi, @Kedela welcome to the community and thanks for posting, I'm sorry to see you're getting an error when trying to claim your free game pass. I'll send you a private message so you can get in touch with the community support team, we can raise a case with the Xbox team to get that sorted.

Thanks

Neil