XBOX Game Pass Activation not working

[pk403]

Hi, when I'm logged into my account in a desktop browser, and I go to Gaming to activate my game pass subscription, I keep getting this error. Really frustrating:

[Lesley_W]

Hi @pk403 

Welcome to our community.

I'm sorry you are having trouble activating your Game Pass, is this included with your mobile or broadband plan?

Thanks

Lesley

[pk403]

Yes it is

[Lesley_W]

Did you receive the claim link by text or email @pk403 

Lesley