Hey all,
Anyone else had an issue where an upgrade deal is more expensive than quoted when clicking through and adding to basket?
Currently i'm being showed a deal for an iPhone 15 (128gb) with 125gb of data for £38.10 a month. However when clicking the 'View this deal' button, it immediately jumps up to almost £60 and I cant see any options for discount etc.
Very misleading, especially when it the phrase 'Our best deals are only available online' is plastered everywhere.
I am also seeing this, almost identical image to OP. "Picked for you, based on your current device and usage.
You can upgrade for free today: iPhone 16 Pro with unlimited data, £45.09 monthly (was £65.09) - View this deal"
Yet the monthly price when clicking through is £65.09 (for the longer period of 36 months, too!) and there is no way that I can see to get the monthly payment down to the advertised £45.09.
Is this reduced price only possible if I "trade in" my iPhone 15 Pro Max, which was NOT purchased via EE on a contract, but was paid for in full from Apple direct?
Or, is this discounted price only achievable after factoring in the "£20/month discount when you switch broadband from BT to EE", where the same 900mbps plan which costs me £35/mo with BT would be more expensive with EE, at £45/mo?
If so, I would go as far as saying this marketing from EE should be reported as false advertising. It is exceptionally misleading and frustrating to the end user.
