Unable to verify EE Perk email

[Chucky2507]

I have created a EE Perk account, which is now requesting that I verify my work email address. However, I am not receiving any of the verification emails. I have checked the email address and retried over multiple days with no success. 

[Leanne_T]

Hi @Chucky2507 

Thanks for coming here. 

When did you register for the perk account? 

Have you checked your spam/junk folder? 

Thanks 🙂

Leanne.

[Chucky2507]

Hi Leanne, 

Yes I registered for a for my perk account and I have checked my Junk mail and have received nothing. 

Thanks, 

Charlie

[Leanne_T]

Thanks @Chucky2507 

When did you register? 

Leanne.

[Chucky2507]

Hi Leanne

I registered Yesterday Morning, & have tried Verifying Throughout Yesterday & today. 

Charlie

[Leanne_T]

Hi @Chucky2507 

The perk team will email you when they have verified the account with a link for you to follow this can take 2 working days. 

Leanne.

[Chucky2507]

Hi @Leanne_T

I is this not an automated process, as the website says to click the button and the email is sent instant. As when I set up this account it was an automatic process. 

Charlie

[Leanne_T]

This would need to be verified by the perk team to make sure the company is registered for the perk scheme @Chucky2507 

Can you normally receive external emails to your work email?

Leanne.

[Chucky2507]

My work email can receive external emails, and another person who works at the same company registered a few weeks ago & and verification email was received in 30 mins. 

Charlie

[Leanne_T]

Thanks @Chucky2507 

I have sent you a private message for some details. 

Leanne.