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EE PERKS PORTAL ACCESS ISSUE

sj_masella
Investigator
Investigator

‎07-02-2023 09:00 AM

I have contacted EE twice last week as I cannot access my ER perks portal for my discount code. Does not send password reset to either my personal or work email and have checked junk. Someone from EE were supposed to get in touch with me to resolve this but I have not heard anything yet and now I’m on day 5!! 

I need my discount code and am not getting any help!! 

Any idea how I can get this resolved…it’s so frustrating! 

0 Helpful
2 REPLIES 2
sj_masella
Investigator
Investigator

‎07-02-2023 08:57 AM

I have contacted EE twice last week as I cannot access my ER perks portal for my discount code. Does not send password reset to either my personal or work email and have checked junk. Someone from EE were supposed to get in touch with me to resolve this but I have not heard anything yet and now I’m on day 5!! 

I need my discount code and am not getting any help!! 

Any idea how I can get this resolved…it’s so frustrating! 

0 Helpful
Leanne_T
EE Community Support Team

‎07-02-2023 11:17 AM

Hi @sj_masella 

Thanks for coming here, I am sorry to hear this has not been resolved for you.

I have sent you a private message for some extra details.

Leanne.

0 Helpful