cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to reset EE Perks Password

johnzie
Explorer

Hi, I need to access the EE Perks portal to get the discount codes , but unable to reset the password.

I gave my work email ID in the forgot password form but did not receive  an email to reset the password.

Have tried with my personal email ID as well.

Can you please help reset my EE perks password ?

Thanks

 

 

5 REPLIES 5
Leanne_T
EE Community Support Team

Hi @johnzie 

Thanks for coming here. 

Have you checked the work email and personal email spam/junk folders? 

Leanne 🙂

@Leanne_T  , Yes..I have checked the spam/junk folders in both my work and personal email and I can't see the password reset email.

Thanks

 

Leanne_T
EE Community Support Team

Thanks for confirming this @johnzie 

I have sent you a private message for some details 🙂

Leanne.

EM521
Visitor

I am also trying to reset my ee perks password but the email is not coming through. I have checked spam and junk file but nothing. Can you advise how l can access my account to get my new code? 

James_B
EE Community Manager
EE Community Manager

Hi @EM521,

Welcome to the EE Community. 🙂

Are you using the same email address you originally registered with EE Perk? (This is usually your work address)

James