@Rohella This is a public forum. No one here can help you activate anything. You might find the offer you were given is not available now as you didn’t accept that offer when it was made. Offers tend to be take it or leave it.
You could try calling customer support but there’s no guarantee you’ll get that offered that again.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
