Trying to claim ear buds offer....

[Laura748]

Where can I find my invoice number on my receipt. I am trying to claim my rewards, and it's asking for the invoice number.
Also it won't let me enter £0.00 as the amount I've paid but it was an upgrade which I haven't paid anything upfront for. Anyone got any ideas?

[Shell1968]

Hi james,

ive submitted my claim using the delivery note number it says claim accepted so will wait and see, the invoice shows the £30.00 upfront fee we paid thats all.

No its not a flex plan.

Thanks

Michelle

[James_B]

That's great, @Shell1968 

The manufacturer will contact you directly if they require any further information.

James

[beardos75]

Hi

I am having the same problem...searched through all the documents but no receipt - not given one in store and as far as I can see no receipt in all the emails that sent documents across. So, how can I claim my buds+ ?

[Leanne_T]

Hi @beardos75 

Thanks for coming here 🙂

If you don't have a delivery note or receipt from the store, please call us on 150 and the team will be happy to help you get the details needed.

Leanne.