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Travelling to USA in morning but Roam Further Pass Not Activating

Aisha95
Investigator
Investigator

I have EE Business account and travelling to USA in the morning, Tried activating roam further pass but it's not working and CS is closed. What should I do as I will lose a day in USA as when I land the lines will be closed again.

5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

@Aisha95 : Did you try activating it by texting ROAMING FURTHER to 150?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Hi yes I’ve tried it multiple times however it’s not working--
Aisha
XRaySpeX
EE Community Star
EE Community Star

You are on a contract, not PAYG?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Yes I’m on pay monthly sim only --
Aisha
James_B
EE Community Manager
EE Community Manager

Hi @Aisha95,

 

Welcome to the EE Community. 🙂

 

The Roam Further Pass was replaced in July 2021 by the Roam Abroad Pass.

 

Have you tried texting ROAMING PASS to 150?

 

James