Deactivate perk account - The EE Community

Hi,

My perk account has been deactivated. Please can my account be reactive so I’m able to get my discount.

Thanks

xxxxxx xxxxxx

[Mod edit: Please do not post personal information on the public board. Thanks!]

6 REPLIES 6

Hi @JordanFawdon04

You'll need to speak to EE CS on 150 about this issue.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Hi @JordanFawdon04

Thanks for coming to the community.

I've sent you a private message on here for some details 🙂

Thanks.

Leanne.

Hi,

can someone help me with my query. I need my perk account to be activated as it’s currently still showing my account as being deactivated.

thanks

jordan

Hi @JordanFawdon04,

We've responded to your private message.

James

Hi James,

The issue is still on going. I’ve just tried my account and it’s still deactivated. Please can you assist and tell me what I need to do.

Thanks

Jordan

Hi @JordanFawdon04,

Please allow up to two working days for your Perk account to be reset.

Thanks

James