The BT Sport app is closing on 12th October

[Christopher_G]

We want to let you know that on 12^th October 2023, the BT Sport app will close.

As part of our partnership with Warner Bros. Discovery, the discovery+ app is the new streaming home for TNT Sports, replacing the BT Sport app. This means that to continue watching TNT Sports online including features such as TimeLine Markers, 4K HDR and full event replays, you will need to download the discovery+ app. This will only impact the way you watch sports online. Nothing else in your package is changing, and you can keep watching the TNT Sports channels as usual.

With the discovery+ app, you'll be able to enjoy football, rugby and UFC from TNT Sports as well as cycling, tennis and snooker on Eurosport. You'll also get real-life entertainment too, all included in your existing subscription. 

If you have already activated TNT Sports on the discovery+ app, you don't need to do anything. However, if you still need to activate, please visit our discovery+ on BT TV page.

Check out the BT Sport frequently asked questions.

[Christopher_G]

Thanks for trying that, @Andyfagan and @Steelman57 

If it still isn't working after activating the subscription, I suggest speaking to our Mobile Care team again so they can check everything from our side for you.

Chris

[Steelman57]

Exactly. The sport app is part of my bt package, the tv has activated but the app won't activate.....unless I spend extra money like you've found, not very good really. 

[davoee]

It seems EE are baffled too judging by the replies on Twitter.

Think I'll give the All Rounder plan a miss on my upgrade as the only Inclusive Extra that seems to work reliably is Apple Music.

[Lettermuck]

Sounds easy. It’s not. I’ve tried EE support and Discovery+ support.  Wasted hours and no joy. 

Asks for my BT account, but I only have EE mobile account.  Round in circles. 

[Christopher_G]

Hi @Lettermuck 

Welcome to the community.

When did your current contract start? Was it before or after 15 July 2023? Are you using the discovery+ app?

Chris

[Lettermuck]

Hello Chris

Thanks for the response.  My account was set up prior to June 2023.  I have the Discovery+ app, but no obvious way to link to EE account. 

[Christopher_G]

Hi @Lettermuck 

Could you try the steps on this discovery+ help page please?

Chris

[Lettermuck]

Tried that many times Chris.  Add on is already activated on my EE account.  I have downloaded the Discovery+ app and have account set up. No way to link this to my EE account though. 

[Christopher_G]

OK, thanks @Lettermuck 

If you speak with our Mobile Care team on 150, they'll do their best to try and link it from our side for you.

Chris

[Greenback1066]

I must say the Timeline Markers on the Discoveryplus app while watching TNT Sports football has got to be one of the worst features made,it is so annoying keep having to turn this feature off using the what i describe as 3 dots with a line on top,hopefully there will be a option to turn this feature off permanently soon.