TNT sports and Discovery + account removed without permission

[TonyWei]

I received a text message from EE saying that my subscription to TNT sports had been removed by mistake and would be reinstated as it was an error on their behalf. I am awaiting another message from them when this is completed, that was over a week ago and I am still waiting??

[Katie_B]

That's great to hear @TonyWei. 

Thanks for coming back and keeping me updated. 

Katie

[Katie_B]

Hi @Gale70 and @Vintagechic. 

Welcome to the community. 

If you are still unable to access this please follow the guidance above. 

Our customer care team will be happy to help. 

Katie