TNT Sport

jamdob
Investigator
Investigator

Do I need to do anything differently to access BT Sport now it’s TNT sport? I’ve tried following the link in the bt sport app but it says to try a different email address? I’m lost on what I’m supposed to actually do.

18 REPLIES 18
Leanne_T
EE Community Support Team

Hi @jamdob 

Can you try the link provided and use the BT ID instead of email, does this work? @jamdob 

Leanne.

jamdob
Investigator
Investigator

my BTID is my email?

sorry I'm not sure I understand the difference

Leanne_T
EE Community Support Team

I see, sorry my mistake @jamdob

Just to check do you have an existing discovery+ account and have already used the email address? 

If not and you are having problems getting set up, please call us on 150. The team will be happy to help 🙂

Leanne.

jamdob
Investigator
Investigator

I haven't - I'll try and give them a call 🙂

Leanne_T
EE Community Support Team

Let me know how you get on @jamdob 

Thanks 🙂

Leanne. 

Hi I have the same problem. I am able to watch TNT sports but whenever I try watching football, specifically Champions League clips, it tells me I have to speak to my provider.

 

Katie_B
EE Community Support Team

Hello @junpascomd

Are you using discovery+ or your BT Sports account?

Katie

I am having the same problem using the discovery+ app it tells me to contact my provider

Katie_B
EE Community Support Team

Good morning @Skip89

Welcome to the community. 

If you have tried following the advice above and have still not been able to set up TNT Sports I would recommend giving us a call. 

Katie