TNT Sport

jamdob
Investigator
Investigator

Do I need to do anything differently to access BT Sport now it’s TNT sport? I’ve tried following the link in the bt sport app but it says to try a different email address? I’m lost on what I’m supposed to actually do.

18 REPLIES 18
Leanne_T
EE Community Support Team

Hi @jamdob 

Thanks for coming here. 

Did you already have BT Sport on your account and have an account set up? 

If so, can you access the app? 

Leanne.

jamdob
Investigator
Investigator

Hi Leanne,

Yeah I already have the BT sport app and have access to that - is it just going to be through the usual app?

Leanne_T
EE Community Support Team

Thanks @jamdob 

You can continue to watch TNT Sports on the BT Sport app but for the best streaming experience we recommend that you use the discovery+ app. 

Leanne 🙂

that is the problem i'm having - it won't let me sign up ☹️

Leanne_T
EE Community Support Team

Can you log in using your existing details? @jamdob 

Leanne.

jamdob
Investigator
Investigator

It doesn't I foIlow the pop up in the BT Sport app and then Discovery asks me to sign-up then it tell me my password doesn't meet their credentials, which it does - then it says I can't use my email and I have to use another one.

Leanne_T
EE Community Support Team

Can you try following Activate discovery+ (bt.com) does this work for you? @jamdob 

Leanne.

jamdob
Investigator
Investigator

I follow those steps and it says 'something went wrong please use a different email address' as mentioned above.

jamdob
Investigator
Investigator

I don't have a problem with just using the BT Sport app. I just don't have another email address.