18-07-2023 10:37 PM
Do I need to do anything differently to access BT Sport now it’s TNT sport? I’ve tried following the link in the bt sport app but it says to try a different email address? I’m lost on what I’m supposed to actually do.
19-07-2023 08:22 AM
Hi @jamdob
Thanks for coming here.
Did you already have BT Sport on your account and have an account set up?
If so, can you access the app?
Leanne.
19-07-2023 09:22 AM
Hi Leanne,
Yeah I already have the BT sport app and have access to that - is it just going to be through the usual app?
19-07-2023 09:34 AM
Thanks @jamdob
You can continue to watch TNT Sports on the BT Sport app but for the best streaming experience we recommend that you use the discovery+ app.
Leanne 🙂
19-07-2023 09:35 AM
that is the problem i'm having - it won't let me sign up ☹️
19-07-2023 09:36 AM
Can you log in using your existing details? @jamdob
Leanne.
19-07-2023 09:40 AM
It doesn't I foIlow the pop up in the BT Sport app and then Discovery asks me to sign-up then it tell me my password doesn't meet their credentials, which it does - then it says I can't use my email and I have to use another one.
19-07-2023 09:46 AM
Can you try following Activate discovery+ (bt.com) does this work for you? @jamdob
Leanne.
19-07-2023 09:52 AM
I follow those steps and it says 'something went wrong please use a different email address' as mentioned above.
19-07-2023 10:02 AM
I don't have a problem with just using the BT Sport app. I just don't have another email address.